C2: resets my HDR settings

[msperl]

Hi!

I never had my Canon 5D-M3 reset its default HDR settings to no-HDR on its own - it always stayed in HDR mode.

Now with the C2 connected I have seen at least 3 resets to no-hdr mode (probably after a power down/up or possibly Camera sleep after some time of inactivity).

Since then I have disconnected the C2 from the Camera and now the Camera stays in HDR mode without any such changes.

Any Ideas?

Martin

[Oliver]

Hi Martin,

thanks for the report!
This is new to us, and to be honest, we never tested this case. We'll look into it and hopefully find a solution!

[msperl]

Aust an update: I have just updated the firmware today and the issue of the reset of the hdr settings has happened to me twice since the update!
Use case: take some photos with the camera with hdr enabled, then let it rest for some time without turning it off (not sure how long - camera was hanging on a strap during a hike) then pick up the camera again and it shoots without hdr set...

[Oliver]

Thanks for the update.
We'll try to reproduce it!

[QASensei]

To find the interval for the disabled HDR setting, try looking at the Meta Data timestamp of the images to at least get a boundary of when it happened (time between the last image with HDR enabled and the first images with it Disabled).