Support stops agter shipment

Anything else that doesn't fit in the other more specific Forums
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fmooij
Posts: 1
Joined: November 29th, 2024, 6:16 pm

November 29th, 2024, 6:30 pm

As one of the early adopters via Indiego, February 2022 , a happy user of the product.
However when a firmware upgrade failed and tried the advice to store the product in the freezer, did the cycle many times.
Finally opened a case to solve the issue with constructive suggestion to pay for a swap, since september 2024, however NO RESPONSE at all.

Product is fine and refuse to purchase a new one since firmware upgrade fails.
Hope this topic will being read by the support team, to come to a solution.
If not be warned if you buy it, the support stops after shipment.

Regards,

Freek Mooij
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