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Still in business ? [Yes, of course!]

Posted: February 1st, 2025, 6:24 am
by vikaschander
Hello,
is Foolography still in business. My order has no update on shippig and my emails to support go unanswered?
any one else have the same issue
vikas chander

Re: Still in business ?

Posted: February 3rd, 2025, 6:45 am
by jheppenstall
Hi, I have also had no response from any emails to all three addresses or anything on those community from the staff, only from users

Foolography despatched the wrong item to me last October, and not been able to get any response back

Re: Still in business ?

Posted: February 6th, 2025, 6:16 am
by vikaschander
Looks like we have been scammed!!

Re: Still in business ?

Posted: February 7th, 2025, 2:26 am
by diviner
I had a firmware update for my device yesterday, and it seems I am not alone. How much extra hope this should give you, I don't know, but it does seem the company is not completely gone.

Re: Still in business ?

Posted: April 1st, 2025, 3:08 pm
by JoeB
I have posted questions for a year with zero response. So my gadget is in a junk drawer because there are no instructions for its use. Back to using my more reliable Timelapse VIEWS. The sad part is that they are still selling units but with no technical or instructional support. Buyer beware.

Re: Still in business ?

Posted: July 7th, 2025, 3:15 pm
by KeswickLimey
Got an e-mail today, so there is someone out there!

Re: Still in business ? [Yes, of course!]

Posted: August 21st, 2025, 10:34 am
by Thekes
Ordered and paid for on the 3rd August, email on the 13th to say it is on the way but with DHL for processing and nothing since. No update on despatch and no reply to email to Foolography. Website is not responding on Chrome or Edge but still works on IOS, what is going on?