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New N1 not connecting and getting very hot. [solved: hardware defect]

Posted: August 19th, 2020, 9:42 pm
by jhastings
I just received a N1 last week and it does not connect to my iPhone. The wifi light on the N1 does not light up. Also it gets very warm after a few minutes. How do I best resolve these issues?

Re: New N1 not connecting and getting very hot.

Posted: August 19th, 2020, 11:56 pm
by Oliver
Hi
I've replied to your emails, and asked my colleague to send you RMA info and a new unit! Getting hot quick is a clear sign something's not right!

Sorry for the trouble!