C2 Not Working with Canon 6D Mark II [solved]

[Spartan]

Unleashed 001612, SN: C2, v1.0-1.0-1.1

Similar symptoms to some of the other C2 issues:

• It detects the camera and properly displays it as: "C2: 6F Mark II".
• When I hit the trigger, it displays: "Photo trigger is read-only. Unknown error."
• All icons, except the GPS one grayed out and display some error, often "Unkown error."
• The GPS icon switches kind of randomly between active and greyed out.
• I have Wi-Fi and Bluetooth disabled, enabling them doesn't make any difference.
• Interestingly, when I go through the 6D's menus, the "Tools Menu 1 item: "Wireless communication settings" is blinking on and off at about 1Hz with a 60% duty cycle and I lose access to its sub-menus when it grays out. If I remove the Unleashed it stops blinking and I can access those settings again.

I can perform other tests as recommended.

JMH

[Andy]

Hey Spartan,

We're sorry that some Canon cameras are having issues. Thank you for your report though :) We have already fixed some issues for Canon and are expecting to release a beta to a small number of people, possibly next week. After we have validated the fix, we will release a firmware update ASAP.

[Oliver]

Hi JMH
As Andy already said, this is an issue that we have hopefully already fixed.
It's an issue with the initialization of the USB communication.
Canon implemented its wifi in such a way that it uses the usb communication channel internally, which means you can only either use USB or Wifi, but not both at the same time. I imagine that's why you're seeing the blinking Wireless communication settings entry in the menu. As the Unleashed tries to initialize USB, Canon greys out the entry. when it fails, it becomes active again, but the Unleashed will retry about once per second.