Latest Firmware Update Breaks Canon 7D Compatibility

[KeithDW]

I received a new Unleashed C2 in the post yesterday, but I am unable to use it with my Canon 7D (firmware 2.0.6). I think there is an issue with the latest firmware.

I have an original C2 from Kickstarter which has not been updated to the latest firmware and is showing A 1.3.2, B 1.3.1, C 1.2.5, this unit is working fine with my Canon 7D.

The unit I received yesterday, was updated from Firmware 1.0.0 upon arrival to the latest A 1.3.2, B 1.3.1, C 1.3.0. This version does take power from the camera but does not communicate with it and is therefore unable to do anything. There is no error message, but I am informed that the USB on my camera is not active (the 7D does not have wifi and the USB is not disabled, I can control it perfectly with my original Kickstarter C2 and via cable with my PC).



Is it possible to roll back the firmware? Is anybody else having this same issue?

[KeithDW]

Mmm. That's annoying as mine is a mk1 as well. Must be a faulty C2 that I received in the post.

I'll see if I can get a response from Foolography and get it replaced!

[Oliver]

Hi Keith,

sorry for the late reply.
There's a new update that was just released, you're welcome to try this one more time. If that doesn't solve the issue, we will exchange your device for a new one. For that, please write to support@foolography.com and request an RMA - add your original order number and a link to this thread so my colleague knows what's up.