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Stopping Video does not work / Canon EOS650D / Android 8.0.0 [solved]

Posted: November 14th, 2018, 2:04 pm
by RedSheep
Starting to record a video by pressing the red button on the bottom of the app works.

By pressing the button again, I expected that the recording of the video stopps - but the camera does not stop to record the video.

Re: Stopping Video does not work / Canon EOS650D / Android 8.0.0

Posted: November 14th, 2018, 3:03 pm
by Andy
Hi RedSheep,

Does the red button become a "square"? i.e. does the app reflect that a video is recording at all?

Re: Stopping Video does not work / Canon EOS650D / Android 8.0.0

Posted: November 14th, 2018, 3:39 pm
by Andy
Can you even stop the video from the camera? Or do you have to turn the camera off to stop it?

Re: Stopping Video does not work / Canon EOS650D / Android 8.0.0

Posted: November 22nd, 2018, 8:48 am
by RedSheep
Hi Andy

I retested this issue again more detailed.

After starting the video by pressing the round button it becomes square. If I immediately stop the video, it does stop.

This works only for 2-3 seconds. After this time, the square button becomes round again. The video is still capturing in the EOS and now there is no way to stop the video. Neither by pressing the button in the app, nor by pressing the trigger of the camera. The only way to stop the recording is to switch off the camera.

Regards, Fabian

Re: Stopping Video does not work / Canon EOS650D / Android 8.0.0

Posted: November 22nd, 2018, 9:52 am
by Andy
Hi Fabian,

We fixed a bunch of bugs with video lately. It's likely that you're experiencing one of these. Did you have GPS turned on?