Foolography Community

Hi there!

Just got my Unleashed C2 and tried it out on my Canon T6i, using the app on a Pixel 2 XL running Android 9.0.0. Setup was quick and the app recognized the Unleashed, however upon entering the app after initial setup, I get a weird error where instead of the name of my camera, it shows "C2 - 0xFF" in the upper left hand corner. Also, it keeps telling me that "Photo trigger is not available" and "USB is not active". However, I am seeing that I have a turquoise light on both the adapter and the phone. None of the options work and I tried resetting/forgetting the adapter several times. I also tested on an iPad Pro on iOS 11 and that didn't work as well, having the same issues.

Does anyone know if this is a general issue with all of the C2 or if its just a select few?

Hi, thanks for the report.

Can you check if Wifi is on on your camera? if so, you need to turn it off - on Canon cameras, turning on Wifi disables USB.
We did have this info in a different error message, we need to check if the error message you're seeing isn't wrongly set, and you should be getting the one including the Wifi Hint.

Huh strange that I didn't get a notification that you responded. Sorry for the lateness in responding.

I'll give that a try and let you know. Thanks for the tip!

Just tried it and it seems to be working! Thanks!

Awesome, thanks for the feedback!