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Can"t start Holy Grail, says intervalomter is already running [Solved]

Posted: October 31st, 2023, 8:11 am
by Escher303
Canon 90d, Moto G8 Android phone, Android version 11, latest app version, latest firmware.

Trying to test Holy grail. App won't let me start an HG sequence as it states the intervalometer is already running but I cannot start or stop it. Start/stop icon is the play/pause one. It doesn't respond. I can change HG parameters but nothing else. Camera responds to taking a photo in photo mode.

Tried restarting app, disconnecting and reconnecting unleashed, restart camera, repair Bluetooth.

Any ideas? Is there a way to reset the Unleashed?

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Re: Can"t start Holy Grail, says intervalomter is already running - SOLVED

Posted: October 31st, 2023, 1:54 pm
by Escher303
Okay - I worked this out. The intervalometer was running under Timelapse, which prevented me doing anything in Holygrail, going to Timelapse and stopping it gave control back. I didn't work this out from the error messages which just said "Intervalometer is running" which I assumed was the HG one not the TL one and didn't lead me easily to the issue, however not a bug.

Leaving this up in case someone else encounters same issue. Feel free to delete or move.

Re: Can"t start Holy Grail, says intervalomter is already running - SOLVED

Posted: October 31st, 2023, 3:59 pm
by Oliver
Glad you worked it out.
We're still improving those errors. Hopefully it will be less confusing in the future.

FYI: if your Unleashed ever does get stuck in a similar state, you can always factory reset your Unleashed here:
App menu → Unleashed with gear icon (bottom left) → your Unleashed (near top)→ Settings. All the way at the bottom you'll find the Factory Reset button.