I believe you might have managed to insert the cable into the Unleashed the wrong way round! There is a slot and key that should stop you from doing so, but because the casing is plastic, it’s possible to overcome this. But don't worry: we designed it so that even if you do manage, it won’t break anything - it just won’t work.
The LED won't light up, the Unleashed M won't get any power so it won't show up during pairing. The Unleashed N1/N2 might trigger or halfpress the camera's shutterbutton.
If you're looking at the front of the Unleashed, with the logo toward you, and the Unleashed in its regular, upright orientation, the socket will be at the top.
On the Unleashed N2, plug the cable into the the Unleahsed so that the cable points toward the left, ie toward lens of the camera, not toward the back of the camera.
https://www.foolography.com/faqs/how-do ... correctly/
I hope that is all.
If not, please send some more info so we can better help: screenshot, photo of setup, firmware version, operating system of phone...