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Strange version number reported with update to 3.0.0

Posted: September 24th, 2023, 2:39 am
by orbitalplanets
During update to version 3.0.0, the firmware slot A is reporting 255.255.255 beta 255.
I tried updating a few more times and get the same result.
I tried pressing the trigger as now recommended during firmware updating.

Is this a problem?
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Thanks,
Tom

Re: Strange version number reported with update to 3.0.0

Posted: September 26th, 2023, 3:24 pm
by Oliver
Your Serial number is below 4500, so we might have a solution for you. You will not believe this but the following trick will most likely help: Put the Unleashed in the freezer for 10-20 minutes, then plug it into the camera and try the update again!
We took a long time trying to find the cause of this problem. We found the problem and fixed it, but the fix comes in Firmware A, so if there’s ever a problem during the update of Firmware A, the fix will no longer work either.. The trick with the freezer has a scientific explanation too - now that we know the underlying cause.

During the update, make sure to half press your camera’s shutterbutton, so that it doesn’t go into standby!

Let me know if it helps!