Hi Paolo,
sorry for the late reply. Can you test if the last App update from June 5th solved your issue?
Also, I notice that your app is not showing the camera name (it's showing the serial number instead)
This could be due to an Android BLE stack issue we've seen before.
Try resetting your Bluetooth Cache, the App cache, turning on &off Flight mode and restart your phone. These are all things that have helped other customers with similar issues.
I'm sure some other issues will come from this (other than the serial number being displayed)
N1 & D700: iso limits unavailable in ramping
Just gave another try with no look. Cleared caches, reboot, airplane mode, also tried a new pair with the device. ISO settings in autoramp are still missing. Also noticed that after changing a couple of times ISO settings in picture mode, it stops working: other settings keep working, ISO doesn't change until app and device are both restarted.
Little improvement after pairing I see D700 as device instead of serial number.
Shared a new log.
P
Little improvement after pairing I see D700 as device instead of serial number.
Shared a new log.
P
Sorry, the following statement
is far from being accurate: the ISO setting change keep working in picture mode, the thing that confused me is that once I move the spinner to a certain value, the value set on the camera (and then updated back to the spinner) is 1/3 stop lower than the user selected one. So if you I move the spinner up of one single step, the ISO setting isn't updated. This led me to think that the setting wasn't changing (I was trying to change it by one step up).
However I gave a try with a different Android device, but behavior is the same. ISO setting works in picture mode, but is not available in ramp mode.
P
paolone wrote: Also noticed that after changing a couple of times ISO settings in picture mode, it stops working
is far from being accurate: the ISO setting change keep working in picture mode, the thing that confused me is that once I move the spinner to a certain value, the value set on the camera (and then updated back to the spinner) is 1/3 stop lower than the user selected one. So if you I move the spinner up of one single step, the ISO setting isn't updated. This led me to think that the setting wasn't changing (I was trying to change it by one step up).
However I gave a try with a different Android device, but behavior is the same. ISO setting works in picture mode, but is not available in ramp mode.
P
Hi Oliver,
this is a short display video capture with app's behavior. The upper right corner ISO settings value is always coherent with the camera one. You'll notice that when I stop moving the spinner to the "i" position, it jumps back to the "i-1" position by itself. A couple of times, moving it by 1 single step caused a misalignment between spinner and actual ISO settings on both camera and upper right display in app.
In my camera all step sizes (b1, b2, b3 parameters) are set to 1/3.
this is a short display video capture with app's behavior. The upper right corner ISO settings value is always coherent with the camera one. You'll notice that when I stop moving the spinner to the "i" position, it jumps back to the "i-1" position by itself. A couple of times, moving it by 1 single step caused a misalignment between spinner and actual ISO settings on both camera and upper right display in app.
In my camera all step sizes (b1, b2, b3 parameters) are set to 1/3.
Hi Paolo,
We've been looking, but we really can't find any reason for something like this to happen!
could you turn logging off and on again, then go straight to the iso setting , make changes similar to what you sent in the video, then to back to send us the log file?
Do you have the chance to try the iOS app on a friends phone or so? just to confirm if the issue is in the Android app or in Firmware?
Thanks already, and sorry for the trouble.
We've been looking, but we really can't find any reason for something like this to happen!
could you turn logging off and on again, then go straight to the iso setting , make changes similar to what you sent in the video, then to back to send us the log file?
Do you have the chance to try the iOS app on a friends phone or so? just to confirm if the issue is in the Android app or in Firmware?
Thanks already, and sorry for the trouble.
Founder & CEO of Foolography, Hardware & Firmware developer.
The app works with iOS as old as 10.1 or so, and every iPad that supports 10.x already has BLE. So iPad 4th gen, iPad Mini 2, and newere or iPad Air or iPad Pro will all work:
https://en.wikipedia.org/wiki/IOS_10#Supported_devices
https://en.wikipedia.org/wiki/IOS_10#Supported_devices
Founder & CEO of Foolography, Hardware & Firmware developer.