@Oliver,

My Unleashed arrived yesterday and the camera is working properly now. I will continue to test it, but so far it looks good. Thanks for getting it fixed for me.

It took about three weeks, but the Unleashed finally made it to you.

@Oliver, thank you.

I have to say I am not very impressed with Foolography support. It has been over a week since I first E-mailed them and as yet have not received even just an acknowledgement that it was received.

Since my Unleashed N1 is obviously defective, I would like a replacement.

What do I need to do to get my Unleashed N1 replaced?

I was an early backer on Kickstarter, so mine is an older unit. The serial number is 000409.

I E-mailed Foolography support yesterday. How long does it usually take for a response?

I, of course, have tested with and without the USB cable, as well as removing and inserting the battery, but since neither had any effect, I limited it to the simplest way do demonstrate the problem.

Here is a video:
https://youtu.be/J0cLqMM6BT0

My primary use case is geotagging and only use the USB cable when needed for control from the app. Nevertheless, whether the USB cable is plugged in (correctly of course) or not, the problem persists. I have changed the screen shot from a link (which showed fine for me) to an embedded attachment. I ...