Hi Nathaniel, I just wrote you an email - yes, a screen recording would be helpful. We don't have the D3 here, but know of several customers using D3's without any issues. We have a D300 here for testing, which behaves exactly the same (concerning the Unleashed), as the two cameras were developed at...

Hi Mike, unfortunately, it looks like it's not the cable. I can see that in the screenshot without the cable, the shutterbutton is partially or fully pressed. That looks like a hardware issue of the Unleashed. It could have been caused by the cable, since the triggering pins are present in the socke...

Hi Sorry for the trouble! That's odd, but I think I might see the cause for the issue: it looks like the shutterbutton is pressed in the screenshot! That could be on the camera or the Unleashed. Or with the USB cable for that matter. could you try without the USB cable? or you can try pulling out th...

Best send both, just in case!

Hi, thanks for that info! That's exactly why I asked ;-) since we didn't have a D780 or D6 to test with yet, we had to take a guess at the IDs they use. Nikon increments the IDs more or less by release date, but more than once, the Flagship cameras have had an earlier ID despite being released later...

I assume you mean the N2? ;-) btw, when you plug in the N2 (without the usb cable) and connect with the App, does it change from N2:123456 to N2:D780 ? We've heard very negative feedback about geotagging using snapbridge: the location is usually very imprecise, and is updated very seldomly. Be sure ...

OK. That's definitely the first batch. Can you send it in to us? you can send it as a normal letter, just the unleashed in a padded envelope, no need for the box. We'll have a look and either repair or replace it! Please send it to Foolography GmbH Liselotte-Herrmann-Str. 36 10407 Berlin and add a n...

OK, one more thing we can try before we send you a new cable: If you used the unleashed without a cable most of the time before, the socket was open, and it's possible that something fell into it. you can hold it upside down and blow into the socket hole, or if you have compressed air, use that inst...

Fixed!

Hi and sorry for the trouble! Is this issue new? ie did it work as expected before? There is one simple thing you can try: pull up the plug going into the unleashed by 0.5mm or so (just a tiny bit). We've seen a few plugs that have the pins sticking out of the bottom ever so much, and theres a very ...