Hi, I have also had no response from any emails to all three addresses or anything on those community from the staff, only from users

Foolography despatched the wrong item to me last October, and not been able to get any response back

Purchased Unleashe N1 on Sep 02 2024; however, I received Entagged N1, emailed support and got a response in October from Natalie, advising would be in touch in a couple of days. I paid for the import duty of 60 euros for the wrong dispatched item, and have not heard anything since, Could you please...