Without a doubt the worst support I've recieved from any photographic purchase. Unfortunately there is not any point wasting any more time on my expensive remote release that partly works.

I have not been able to update my firmware on my unleashed device after trying multiple times on my Sony 7R3 and Sony 7R4 cameras. Restarting camera, device, nothing seems to work. % progress never leaves 0 and the unleashed unit seems to reboot several times before signalling a failed firmware upda...

You could try this suggestion from last year... I am also having problems with my unleashed but it is hard to get any consistent support here. @crackly, @labadie97 It seems @Bernd found the solution: We didn't take into consideration that the Syrp devices could be renamed! So we are only looking for...

Can you check that you have ramping order set to: TV AV ISO, for some reason it needs to be on this for both Sunset and Sunrise. Which doesn't make sense but that is what worked for me. Good luck with the bug fixing. I still can't get the 7R4 to work with bulb ramping. Different issue though, apertu...

Unfortunately this didn't work for me. I've had jpg activated and set to low res all along. I have a Sony 7R3 camera and the bulb ramping works fine. It just doesn't work on my main camera, the Sony 7R4. Weirdly, I can change the aperture quickly via the Photo or Video modes, and it is actually quit...

I would also like to see this feature. It is available on other timers and for day-night it makes a lot of sense.

I have been trying unsuccesfully for months to get this device to work with auto ramping and my Sony 7R4. Numerous bug reports and tests. Nothing has worked. The issue is the device/software is unable to change the aperture, rendering it useless for this feature. If I just wanted a fancy remote rele...

Update: I can confirm that there is a bug in ramping - when set to TV-AV-ISO it actually changes in the order ISO-AV-ISO. This has happened on my Sony 7R4 and 7R3. I have managed to get the 7R3 holy grail working, taking into mind the incorrect ramping order. However the 7R4 still has a problem wher...

Short answer is NO. I also have had no success in getting the genie mini (1) moving. It connects fine and I have done the set-up exactly as described in the tutorial video, setting up the movement in the Syrp app then disconnecting from Syrp and connecting to Unleashed app. But no movement during ti...

After many, many tests I have yet to complete a succesful timelapse with the Sony 7R4. The most common recurring problem is aperture does not change according to the TV-AV-ISO ramping order equation. Aperture is simply skipped so if I start with F8 pre sunset or sunrise, several hours after sunset o...