Search found 12 matches
- December 22nd, 2023, 8:28 am
- Forum: Bugs & Issues
- Topic: Unleashed still unusable with Sony A7iii
- Replies: 5
- Views: 5330
Re: Unleashed still unusable with Sony A7iii
@Team, please do not remain silent.
Have you been able to reproduce my tests?
If so, what's your outlook on repairing the issues?
If not, is my device defective and should I apply for a replacement?
Or did I miss an essential step? If so, which one?
Please react.
In whichever way.
Erick
- December 20th, 2023, 9:55 am
- Forum: Bugs & Issues
- Topic: Unleashed still unusable with Sony A7iii
- Replies: 5
- Views: 5330
Re: Unleashed still unusable with Sony A7iii
I had two reasons for my extensive test. One reason was for myself: to be sure that I did everything in my power, to be sure that the device's lack of usability was not my fault. The more important reason was to allow the Foolography team to repeat my test and see if they arrive at the same resu...
- December 17th, 2023, 12:57 pm
- Forum: Bugs & Issues
- Topic: Unleashed still unusable with Sony A7iii
- Replies: 5
- Views: 5330
Unleashed still unusable with Sony A7iii
Hi Oliver and team, I did one last attempt to get the Unleashed to work. I tried to test in the most reproducible way, so if you have an A7iii available, you can repeat my test steps. Summary Still no success. Test system - Sony A7iii, old-style menus, software version 4.01. - Android, latest versio...
- December 14th, 2023, 10:12 pm
- Forum: Bugs & Issues
- Topic: Sony unresponsive after triggering from phone
- Replies: 7
- Views: 8029
Re: Sony unresponsive after triggering from phone
I'm gonna ask for a refund. I will send an email this weekend. This time, please do respond. I did a complete reset of my camera to factory settings. Then I carefully followed the steps on your Getting Started page. My camera has the latest firmware version. My Unleashed has the latest firmware vers...
- December 14th, 2023, 10:08 pm
- Forum: General
- Topic: Response time
- Replies: 5
- Views: 15649
Re: Refund
I'm gonna ask for a refund. I will send an email this weekend. This time, please do respond. I did a complete reset of my camera to factory settings. Then I carefully followed the steps on your Getting Started page. My camera has the latest firmware version. My Unleashed has the latest firmware vers...
- December 14th, 2023, 4:34 pm
- Forum: Bugs & Issues
- Topic: Unleashed not connecting after Firmware update [solved - defective hardware]
- Replies: 30
- Views: 44163
Re: Unleashed not connecting after Firmware update
Oliver hasn't contributed anything in these forums sincs December 7.
- November 30th, 2023, 10:25 am
- Forum: Bugs & Issues
- Topic: Sony unresponsive after triggering from phone
- Replies: 7
- Views: 8029
Re: Sony unresponsive after triggering from phone
Hi Oliver, The settings was indeed reset to RAW+JPEG. I changed it to JPEG Only. Now the problem is worse. When I trigger the camera from the phone, the photo is taken, but then the camera remains unresponsive for many seconds. Same as before. But now, the camera displays an error message: "Writing ...
- November 27th, 2023, 7:35 pm
- Forum: Bugs & Issues
- Topic: Sony unresponsive after triggering from phone
- Replies: 7
- Views: 8029
Re: Sony unresponsive after triggering from phone
Hi Oliver, Thanks for your explanation. I updated the firmware of the Unleashed, and I changed the last setting you mentioned from RAW+JPEG to JPEG Only. The bug still exists. The only difference is that the unresponsiveness time is now 8 seconds instead of 12. I already tried to change the JPG sett...
- November 22nd, 2023, 2:58 pm
- Forum: Bugs & Issues
- Topic: Sony unresponsive after triggering from phone
- Replies: 7
- Views: 8029
Sony unresponsive after triggering from phone
(I sent this problem by e-mail on 2023-11-05, but I received no response. Therefore, I now submit the problem here.) Camera: Sony a7 iii (ILCE-7M3), old-style menu system Phone/OS: Samsung / Android Unleashed serial number: 011562 App version: 3.0.3 Firmware: A3.0.2, B3.0.2, C3.0.0 When I trigge...
- November 14th, 2023, 4:28 pm
- Forum: General
- Topic: Response time
- Replies: 5
- Views: 15649
Re: Response time
Hi Oliver,
Did you receive my email from 2023-11-05 21:22?
It's no problem if you need some time, but given my previous experience as described above, I would at least like a confirmation of receipt.
Kind regards,
Erick
Did you receive my email from 2023-11-05 21:22?
It's no problem if you need some time, but given my previous experience as described above, I would at least like a confirmation of receipt.
Kind regards,
Erick