Search found 6 matches

by strongbad
January 16th, 2024, 4:27 pm
Forum: Bugs & Issues
Topic: Unleashed not connecting after Firmware update [solved - defective hardware]
Replies: 29
Views: 37027

Re: Unleashed not connecting after Firmware update [solved - defective hardware]

I received my replacement device and it works perfectly. Updated the firmware and it still works fine. Relieved to finally put this behind me.
by strongbad
December 15th, 2023, 11:09 pm
Forum: Bugs & Issues
Topic: Unleashed not connecting after Firmware update [solved - defective hardware]
Replies: 29
Views: 37027

Re: Unleashed not connecting after Firmware update

That reply was a long time in coming, but it was well said, and I understand the delay. Thank you for getting back to us.
by strongbad
December 4th, 2023, 8:29 pm
Forum: Bugs & Issues
Topic: Unleashed not connecting after Firmware update [solved - defective hardware]
Replies: 29
Views: 37027

Re: Unleashed not connecting after Firmware update

I am also requesting a replacement, but after a month of requesting a replacement, my requests are no longer being acknowledged. My emails go unanswered. And these forum posts are no longer answered as well.

I am at a loss for what to do.
by strongbad
November 7th, 2023, 11:43 pm
Forum: Bugs & Issues
Topic: Unleashed not connecting after Firmware update [solved - defective hardware]
Replies: 29
Views: 37027

Re: Unleashed not connecting after Firmware update

I confirmed the USB cable was plugged in properly and even tried the slightly less firm connection. Eventually I just removed the cable altogether in order to remove that as a possible option. And at no point did I attempt to connect to the Unleashed in any other way except via the Unleashed software.
by strongbad
November 2nd, 2023, 1:54 pm
Forum: Bugs & Issues
Topic: Unleashed not connecting after Firmware update [solved - defective hardware]
Replies: 29
Views: 37027

Re: Unleashed not connecting after Firmware update

I'm using a D7200, and I seem to have tried everything. I did not mention in my previous reply that removing the battery from the camera does not appear to help.
by strongbad
October 26th, 2023, 3:28 am
Forum: Bugs & Issues
Topic: Unleashed not connecting after Firmware update [solved - defective hardware]
Replies: 29
Views: 37027

Re: Unleashed not connecting after Firmware update

I am having this same issue. I have also tried all of the troubleshooting above. From the time of plugging my Unleashed in to the time of the slow yellow/orange pulse mixed with a red blink it was less than 1 hour. I took 1 photo in that time. I have also done all of the troubleshooting steps and ha...