Search found 10 matches

by gazt
July 3rd, 2024, 9:03 am
Forum: Bugs & Issues
Topic: Unleashed not connecting after Firmware update [solved - defective hardware]
Replies: 32
Views: 120903

Re: Unleashed not connecting after Firmware update [solved - defective hardware]

Hello, Thank you again for the replacement unit. Everything is working perfectly now. I have a quick question. I need to update the device's firmware. Last time, everything worked until I updated it, after which the device could no longer connect with the app. Should I update the firmware now, or wo...
by gazt
December 28th, 2023, 8:57 am
Forum: Bugs & Issues
Topic: Unleashed not connecting after Firmware update [solved - defective hardware]
Replies: 32
Views: 120903

Re: Unleashed not connecting after Firmware update [solved - defective hardware]

Hello Oliver! Thank you for your response. I understand the situation and appreciate it greatly as I realize it involves both extra costs and extra inconvenience at your end. Would you like me to return the older unit so that you can troubleshoot it and see if you can identify and fix the issue for ...
by gazt
November 7th, 2023, 8:24 pm
Forum: Bugs & Issues
Topic: Unleashed not connecting after Firmware update [solved - defective hardware]
Replies: 32
Views: 120903

Re: Unleashed not connecting after Firmware update

Dear Oliver, Thank you for your assistance. Both strongbad and I have tried out your suggestions, but unfortunately, without success. We are wondering how to proceed from here. I'm thinking that we either try again with more instructions from you, or we may have to return the devices and have them r...
by gazt
November 2nd, 2023, 1:09 pm
Forum: Bugs & Issues
Topic: Unleashed not connecting after Firmware update [solved - defective hardware]
Replies: 32
Views: 120903

Re: Unleashed not connecting after Firmware update

Thank you strongbad for an excellent explanation. It seems like we both have exactly the same problem. I’m using a Nikon D7000, What Camera have you tried it with? Have you managed to get it to work? If not, any new ideas we can try, or an post adress to send a return for further investigation Olive...
by gazt
October 10th, 2023, 9:08 pm
Forum: Bugs & Issues
Topic: Unleashed not connecting after Firmware update [solved - defective hardware]
Replies: 32
Views: 120903

Re: Unleashed not connecting after Firmware update

Hi Oliver!

Thank you for the quick response!

I downloaded nRF connect, but unfortunately neither Unleashed, Unleashed 2 or Entagged shows up :/ Nothing new shows up when I connect the unleashed to the camera and turn it on. What can I try now?

/G
by gazt
October 9th, 2023, 8:26 pm
Forum: Bugs & Issues
Topic: Unleashed not connecting after Firmware update [solved - defective hardware]
Replies: 32
Views: 120903

Re: Unleashed not connecting after Firmware update

Hello Oliver, thank you for your prompt respond, much appreciated! The unleashed it not paired to my phone (tried it with the phone off on my iPad). The unit is blinking red in the "outer circle" and red in the inner. It have all the permissions but it will not pair and it is not seen by other units...
by gazt
September 30th, 2023, 8:11 am
Forum: Bugs & Issues
Topic: Unleashed not connecting after Firmware update [solved - defective hardware]
Replies: 32
Views: 120903

Unleashed not connecting after Firmware update [solved - defective hardware]

Hello all! Unfortunately I get the same problem. Got the new unleashed 22 yesterday, plugged it in and paired it without trouble, updated the firmware. Thereafter it was paired, but had no contact with the app, so I tried to disconnect the unit. After that I got exactly the same issues Michael. Oran...