Ok, so I purchased two of the units and neither work 100%. The unit for my canon 5D Mark III, now loses connection and has no lights on the unit. The one for my Canon 1DX Mark III will not show any photo reviews. I have updated all firmware, the app in on my iPhone and is up to date. Where do I go f...

Photo review doesn't work with canon 1DX Mark III. I purchased two units, one for my canon 5D Mark III and one for my Canon 1DX Mark III. Both are up to date with current firmware. The photo review on the 5D Mark III works fine. Following all the same steps, on the 1DX Mark III, I get no photo review.

I am unable to access any galleries nor will the image preview work. iPhone 12 / iOS 17.6.1. Firmware A 3.5.0 B 3.5.1 C 3.3.1
App 3.2.0 (6133). Tried to send support request but will not load my 4Mb video.

Canon 5D mark III Unleashed 22 17-40mm lens Syrp Genie mini II (2) Syrp Genie II Syrp pan/tilt brackets Neewer slider iPad (9th generation) running IOS 15.3.1 not updated to 17.3.!!! Just tested the Syrp Genie mini II and the Genie II. My setup consists of two mini II’s on the pan tilt brackets moun...

Hello Oliver, I too am having issues with the Syrup no moving. On occasion it will move once but that is random at best. I have also tried it with the genie II as well as the genie mini II. I have followed all of the videos and watched the davprim. Seems like we have the same issues. - Running IOS 1...

Having issue connecting to my SYRP. In "pair accessories" it never finds my Syrp. The Syrp app work fine in all regards. I just got the unleashed and did the firmware update. All firmware for Syrp are up to date as well.

Thank you for that information. I thought I was doing something wrong. Can’t wait for my new one to arrive!

I see that the '22 is going to be compatible, I also have the '18 and can not connect to the Syrp mini II via the accessories tab in the app.